BETTER EXECUTION
STORE POLICY
Refund Policy
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REFUND
When purchasing an item at full price for your online order you are eligible for a refund back to the account you used to purchase. Once your return item is received, we will email you advising your refund is being actioned. We can exchange sale items for a different size or colour depending on availability, but we do not refund sale items, sorry! All returns need to be within 15 days and in original purchase condition, with tags still attached.
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TIME FRAME FOR RETURNS
You have 15 days from purchase to contact BETTER EXECUTION for all online return. Then another 15 days to send the item back for return, giving you 30 days in total for a refund. Where delivery has been delayed for an online order, we will take into consideration the delivery date, as well as the purchase date. -
RETURN POSTAGE
If you've received a faulty or incorrect product, no worries - we'll sort your postage! Just hit us up at info@betterexecution.net
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For standard returns, postage is on you.
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EXCHANGES
You can exchange any items you have purchased online for a different size or colour, OR you can go for a different item. If you’re exchanging for a different item and there’s a price difference, no problem! We will either refund the difference or process the extra payment with you.